Effective Date: September 30, 2025
At Hihoboken, we understand that sometimes mistakes happen or plans change. To make shopping stress-free, we offer a free order cancellation or modification option within 24 hours of placing your order.
How to Cancel or Change an Order
If you wish to cancel or modify your order:
- Email us at [email protected] within 24 hours of purchase.
- Alternatively, submit a request through our “Contact Us” page.
Requests received after 24 hours will not be eligible for cancellation or changes, as your order is already sent for production or fulfillment.
Important Notes
- Verify your shipping address carefully before completing your order.
- Hihoboken is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses.
- Orders returned due to incorrect addresses may incur additional re-shipping fees.
Need Assistance?
Our customer service team is ready to help with any order-related questions:
- Email: [email protected]
- Address: 1065 Larchwood Ct, Turlock, CA 95380
- Phone: +1(209) 555-0101
- Support Hours: Monday – Friday, 9:00 AM – 6:30 PM EST
We encourage you to reach out promptly to ensure a smooth cancellation or change process.